What are the steps to recover your password?
Last Updated: August 20, 2019You can recover your password only if you have signed up via password. In case you've signed up with your web3(Metamask) account, you won't be able to set up recovery of your password.
The following steps will help you recover your account in case you forget your password:
First, you need to Set up your Security Questions in the Settings
Clicking on SETUP, a pop up will appear where you need to select two security questions and Submit
After setting, the Security Questions, you'd be able to reset your password.
You can reset your password by clicking on 'Forgot password' during Login
After you click at 'Forgot Password', you would get a pop up asking for your email address or username
Once submitted, you would receive an email from info@getnuo.com for resetting your password
Clicking on Reset Your Password, you'd be directed toward the Nuo website, and will be asked to fill your security questions
After Submitting, you have to enter and confirm your new password
Finally, you'd receive a notification on the page that your password is confirmed and set.
Now, you can continue using Nuo.Network