What are the steps to recover your password?

You can recover your password only if you have signed up via password. In case you've signed up with your web3(Metamask) account, you won't be able to set up recovery of your password.

The following steps will help you recover your account in case you forget your password:

First, you need to Set up your Security Questions in the Settings

Clicking on SETUP, a pop up will appear where you need to select two security questions and Submit

After setting, the Security Questions, you'd be able to reset your password. 

Without setting up your Security questions, you won't be able to reset your password.


You can reset your password by clicking on 'Forgot password' during Login

After you click at 'Forgot Password', you would get a pop up asking for your email address or username

Once submitted, you would receive an email from info@getnuo.com for resetting your password 

Clicking on Reset Your Password, you'd be directed toward the Nuo website, and will be asked to fill your security questions

After Submitting, you have to enter and confirm your new password 

Finally, you'd receive a notification on the page that your password is confirmed and set. 

Now, you can continue using Nuo.Network


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